What is an EkuCard?

This reloadable, reliable, and reusable bus ticket simplifies your journeys. Load your Harambee card and enjoy safer and more convenient travel.

With the EkuCard, you can load funds for extended periods, reducing wait times at fare payment points.

The EkuCard modernizes Ekurhuleni’s public transport system. As an integrated payment solution, it’s accepted on Harambee buses and other affiliated services.

Purchase your EkuCard at any Harambee ticket kiosk today!”

How much does the EkuCard cost?

EkuCard limits and fees

We limit single card loads/balances to R1500.00.
We permit a monthly value load turnover of no more than R3000.00.
We apply a maximum card transaction limit of R200.00.
We charge a 1.5% loading fee when you load money onto your EkuCard.

Features and Benefits

Enjoy 5 Years of Use: Your EkuCard provides you with five years of convenient travel.
Easy Top-Up: Load your card with cash at any designated Harambee ticket kiosk.
Enhanced Security:
- Securely pay for your rides with your card.
- No cash exchanges with drivers, ensuring your safety and convenience.
Currency Flexibility: Utilize your card for all South African Rand transactions.
No Hidden Costs: Maintain a positive balance without incurring any interest charges.

Apply at

All Harambee Stations: 03:40 – 18:00
Thembisa Hospital: 03:40 – 18:00
O.R. Tambo International: 05:00 – 18:00
Cnr. Plane & Isando: 12:00 – 18:00
Kempton Civic Centre: 08:30 – 15:30 Wednesdays: 09:00 – 15:30

Before you travel

Sign the reverse side of the card and keep it safe.
Load sufficient funds onto your card to maintain a positive balance.
Memorise your PIN and keep it safe.
Change your PIN at any Harambee ticket kiosk.
Safeguard the security features of the card and your PIN.

Replacing your card

We can replace your card if it is lost, damaged, or expired. To apply, please provide your proof of identity that is linked to the card.

Please note that the remaining balance on your lost card will not be transferred to the replacement card.

A fee will be charged for the replacement card, unless the damage is due to a factory defect.

Important Things to Know About the EkuCard

Transactions: You can make transactions in South African Rand within South Africa.
Contactless Payments: Perform contactless payment transactions at merchants with contactless payment devices displaying the MasterCard or MasterCard PayPass™ acceptance logo.
Online and Telephone Transactions: You cannot use the card for transactions conducted by telephone or over the Internet.
Balance Reduction: The balance on the card is immediately reduced with each transaction.
Balance Inquiry: We can only provide the card balance without delay when the card is physically present, as offline transactions are possible.

Terms and Conditions

This document is to be read together with the CoE Public Transport Conditions of Carriage, which sets out the terms and conditions for using the Harambee card.
The CoE Public Transport Conditions of Carriage are available at www.Harambeebrt.co.za.
These terms and conditions govern your relationship as a cardholder with Nedbank Ltd and a customer of the City of Ekurhuleni’s (CoE) bus service, Harambee.
These terms and conditions are important and should be read carefully because they govern the use of your fare media (i.e. the Harambee card).
By purchasing this card, you agree to be bound by these terms and conditions.
The card is issued to you to allow you to make contactless and contact payments for card transactions of a relatively low value.
You are to note that due to the phasing in of the card technology for Harambee, you will only be able to load cash (and not trips/products) onto the card for now.
When the card expires, the CoE can issue a new card to you if you ask it to do so. Please note that this will be at your expense.
If the expired card is present and the chip can be read, the issuer can transfer the money, which you loaded previously, on the expired card to your new card within 30 days.
If the expired card is not present or the chip cannot be read, the CoE will transfer your money to your new card within 30 (thirty) days after you have asked them in writing to do so, on condition that you are able to prove your identity and entitlement to this money. Keep the receipt issued by the CoE to help you do so.
You are to note that due to the phasing in of the card technology for Harambee, you will only be able to register your card at a later date to be announced by the City /issuer
Interest will NOT be paid on the positive balance on your card or account.
Once you have received the card, you must activate the card by changing the default PIN to a new PIN. (The CoE Customer Walk-In Centre or transit kiosk will provide help with this change).
You should memorise and keep your PIN safe. You can change your PIN at any CoE Customer Walk-in Centre or transit kiosk.
You must sign the reverse side of the card and keep it safe.
You may not authorise any other person to use your card. You are responsible for keeping your card safe.
The card is valid for the period shown on it. You may not use the card once it has expired.
Currently, there is only one way in which you can load money onto your card. This by using cash at any CoE Customer Walk-in Centre or transit kiosk.
The balance on the card will immediately be reduced with the amount of each card transaction.
As the card can be used offline, the balance on the card can only be provided, without delay, where the card is present.
The maximum single card load / balance, cannot exceed R1500.00,
The monthly turn-over of value loaded, cannot exceed R3000.00.
No fees will be charged for the usage of the card. Only when a commuter loads cash on the card, then an amount equivalent to 1,5% of the total amount to be loaded will be charged.
CoE will charge you a once off fee of R35.00 only for issuing the card and for replacing the card from time to time. When buying the card, you will get a receipt. Keep this receipt as proof of your purchase.
If you do not have enough money on your card to pay for a card transaction, the transaction will be declined.
CoE issues the card to you (and not Nedbank Limited).
Any enquiries you may have about your card or any inaccuracy in the amount of money loaded onto your card or the unavailability of this money for card transactions should be directed to the CoE Customer Walk-in Centre or Transit Kiosk (where the service is available) and not to Nedbank Limited.
You are responsible for ensuring that the card is used lawfully.
Any unlawful use of the card may result in the immediate termination of your relationship with Nedbank or CoE or both.
You will NOT be able to use this card at ATM machines
CoE may change the amount of these fees from time to time and will let you know about the change within a reasonable time.
Your card must be treated as cash. Anyone in possession of the card can use it to make contactless payments.
You must make sure that you keep the card, the security features of the card, and the PIN safe
If the card is lost or stolen, likely to be misused, or you suspect that someone else may know the PIN, you must immediately notify the issuer’s Customer Walk-in Centre or a transit kiosk.
Due to the cash nature of the card, neither Nedbank nor CoE can guarantee that the card will not be used, and the funds depleted once it has been reported lost or stolen.
Nedbank Ltd or CoE will not be liable for the replacement of any lost or stolen card or the remaining value on the card.
If the card is lost, stolen or damaged, you can ask CoE to issue you with a replacement card. You will have to pay again for the replacement card, unless the damage to the card is a factory defect.
If the card is lost or stolen, or the chip on a damaged card cannot be read, CoE will transfer the remaining value to your replacement card within 30 (thirty) days after you ask CoE to do so in writing, provided that you are able to prove your identity and entitlement to the remaining value, and the card is registered. You will have to pay again to buy the replacement card from CoE if the card was lost, stolen or if the card is damaged, unless it is clear the damage to the card is a factory defect. Defective cards will be detected when the card is being activated the first time.
The card remains the property of Nedbank Ltd and, without us losing any right to make any claim which we may have against you,
we have the right to cancel, suspend, repeal or demand the return of the card on reasonable advance notice to you.
You breach any of these terms and conditions and do not remedy this breach within seven (7) business days of receiving written notice asking you to do so;
Except to the extent that we acted in breach of these terms and conditions or negligently, we will not be liable for any losses incurred as a result of, or in connection with, any one or more of the following:
We will be able to start with our services in relation to your card and your account once we have approved your application and the parties have complied with any further conditions imposed by law.
You acknowledge that the CoE services may be unavailable due to interruptions to our electronic communications network or power outages which are not within our control. We give you notice of these unavoidable interruptions and delays in providing the Services.
These terms and conditions are governed in all respects by the laws of the Republic of South Africa.
You agree that the City may bring legal proceedings against you relating to these terms and conditions in any Magistrate’s Court that has the authority to hear and decide on the case. (This authority is called jurisdiction.)
If any provision of these terms and conditions conflicts with any provisions of the Consumer Protection Act, the provisions of the CPA apply.
The parties acknowledge that each provision of these terms and conditions is separate.
If any provision of these terms and conditions is or becomes illegal, invalid or unenforceable for any reason, it must be treated as if it had not been included in these terms and conditions.
We do not lose any of our rights under these terms and conditions if we do not immediately and in every instance insist on them.
You confirm that you have read and understood all these terms and conditions.